At Lumina Tours, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. Information We Collect

We may collect personal information such as your name, contact details, travel preferences, and payment information when you:

• Make a booking or enquiry
• Use our website or services
• Subscribe to our mailing list
• Communicate with us via email or social media

2. How We Use Your Information

Your information is used to:

• Manage and confirm bookings
• Deliver personalised tour and photography services
• Communicate with you about your tour or send important updates
• Improve our services and customer experience
• Share edited photographs via a private online gallery

3. Photo Usage

With your consent, we may use select tour photographs (that do not identify individuals unless approved) for promotional purposes on our website or social media. You have the right to opt out at any time.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, or disclosure. Online payments are handled through secure, encrypted payment gateways.

5. Third-Party Sharing

We do not sell or rent your personal information. Information may be shared with trusted partners (e.g., payment processors) solely for delivering our services and fulfilling your bookings.

6. Your Rights

• Access or correct your personal information
• Request deletion of your data
• Withdraw consent for promotional use of photographs

7. Changes to This Policy

This Privacy Policy may be updated occasionally. Any changes will be posted on our website.

8. Contact

For questions or privacy-related requests, please contact us at:
📧 hello@luminatours.co.nz